Terms & conditions
Bliss Cleaning
Our minimum fee is £80 and will apply to all cleaning work we undertake irrespective of the size of the job.
Most furniture can be removed on request, however, we will not move very heavy items or items which are likely to be damaged or cause damage to the property. Such items must be moved by the customer prior to us commencing work should you wish for us to clean underneath the furniture.
The prices on this website are a guide. Please contact us for an exact quotation.
We carry specialised stain removers with us at all times, however, we cannot guarantee to remove all types of stains.
We require a minimum of 24 hours’ notice if you wish to cancel or reschedule an appointment. Our minimum charge will apply should this we not receive this notice at least 24 hours before your appointment time.
Payment should be made by cash, credit card or BACS transfer immediately after the cleaning work has been carried out.
Messaging Consent
As a user, you must explicitly consent to receive messages from Bliss Cleaning. Consent can be given through various channels including, but not limited to, our website sign-up forms, paper forms, or verbally through customer service interactions.
Message Types and Frequency
Messages sent by Bliss Cleaning may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.
Data Rates and Charges
Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.
Opt-Out Instructions
To discontinue receiving messages from Bliss Cleaning, you can reply "STOP" to any of our messages at any time. This will unsubscribe you from our SMS communications.
Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service. It can be found on our website.
Message Delivery
Bliss Cleaning does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.
User Obligations
When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.
Compliance with Laws
You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.
Changes to Terms and Conditions
Bliss Cleaning reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.
Contact Information
For any queries or concerns regarding these Terms and Conditions, please contact Bliss Cleaning on 07886 083 755